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Avaya |
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Avaya is a leading provider of communications systems and software for enterprises, including businesses, government agencies and other organisations. It offers voice, converged voice and data, customer relationship management, messaging, multi-service networking and structured cabling products and services. Avaya is a worldwide leader in sales of messaging and structured cabling systems; a US leader in sales of enterprise voice communications; and a US and Western European leader in sales of call centre systems. Its customer base includes approximately 78% of the Fortune 500 companies. In fiscal 1999, Avaya had revenues of around $8.3 billion and net income of around $300 million. Business approach Avaya believes that e-business is entering a new third wave: it is no longer only about delivering content via websites and supporting online transactions. Avaya says success in an e-business world requires using communications to develop and strengthen ongoing relationships with customers, suppliers, partners and employees. More... |
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International Consultants' Guide November
2000 |
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Supplier
Profile 
www.avaya.com