 |
|||||||||
 |
 |
 |
 |
 |
|
||||
|
|||||||||
|
|
|
|
|
|
||||
|
|
|
|
|
|
||||||
|
|
Primus |
||||
|
Primus is a leading provider of knowledge-enabled software that supports customer relationship management (CRM) implementations and helps improve customer satisfaction for large companies. Primus software provides an infrastructure for knowledge capture and sharing, to help companies develop relationships with their customers – relationships in which companies meet and exceed their customers’ expectations, capture their loyalty and trust and grow their own businesses. It can be used in various business environments, including customer service and support, human resources and sales. Knowledge base Primus was founded in 1987 and is a public company with some 300 employees worldwide. Its stock is traded on the NASDAQ market under the symbol ‘PKSI’. Primus entered the knowledge-enabled CRM market in 1995 with the first release of Primus eServer. In 1996, the company released the first version of its Primus eSupport web self-service system. Along with Primus Interchange and Primus eSales, the company has implemented these systems for over 150 Global 2000 customers. |
||||||
|
International Consultants' Guide January
2001 |
||||||
Supplier
Profile 
www.primus.com