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The collection of
data and the attempt to exploit it in the decision making process is central
to most organisations’ information management strategies. This issue of
ICG presents a thorough briefing on the key technologies and practices
of data warehousing and business intelligence. With fresh impetus from
e-business and customer relationship management, the urgent requirement
to make the best use of business information seems certain to spark growing
numbers of increasingly complex projects in this area.
The consultancy opportunities
are extensive. Among those covered specifically in this issue are: change
management in enterprises in transition, from Stewart Clements and
Pierre Puts of Accenture; information delivery strategies,
by Martin Veares of Xansa: business performance measurement
and management from Alan Missroon and Mischa Zambataro of Corvu: risk
management from David Cox of Acuma; and an approach
to maximising resources, by Dr Frank Kappe of Hyperwave. Ty Sapsford
of OCS Consulting sums up the role consultants can play by reviewing the
many factors a business decision maker faces in the information management
field.
Throughout this
issue we feature profiles of suppliers of data warehousing and business
intelligence software and services. This information, supplied by the
companies, has been checked and validated by management and IT consultancy
Lorien Consulting.
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