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Avaya |
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Avaya is a $7.7 billion global company, with a presence in 90 countries, focused on providing communications networks for e-business. Portfolio of offerings Avaya offers voice, data and converged communications solutions and its portfolio includes communications applications such as customer relationship management (CRM), contact centre, IP telephony and mobility solutions; and multi-service infrastructure products and services. Communications focus Avaya claims the number one spot in the US in enterprise voice communications and call centre systems and, according to Gartner/Dataquest, is the main supplier of new call centres in Western Europe. Avaya says it has installed 18,000 call centres worldwide. |
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International Consultants' Guide September 2001
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Supplier
Profile 
www.avaya.com