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Dr Karin Breu of Cranfield School of Management describes the characteristics that mark out high achievers in knowledge management.
Line of best fit - Part 3 | Part 1| Part 2
First, a difference was noted in terms of best practice in high-performing and average-performing organisations. The mean best practice scores for high-performing organisations were significantly higher than those for the average-performing organisation, especially for ‘matching people, skills, and tasks’, ‘enabling new ways of doing business’, ‘delivering products/services faster’, and ‘increasing process efficiency’.
The data also revealed that high-performing organisations were more likely to recognise the strategic importance of knowledge exploitation. High-performing organisations stated that:
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International Consultants' Guide 2001
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Market Overview