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Knowledge management should mean a good deal more than the technological transfer of data on request. Karen Pole of Telematica warns that companies could be missing a trick if they don’t take a broader view.
A winning team
The technological revolution has undoubtedly changed the way in which companies conduct their business, monitor their performance and shape their future.
At the same time, new global markets and the increasing trend towards consolidation in most industry sectors requires a harmonisation of quality standards and operational procedures across offices, countries and even continents. A cohesive single-team culture is the Holy Grail which delivers economies of scale, facilitates flexible teamworking and defines the collective known as ‘the company’, while the internet and web-based technologies provide a map of how to get there.
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International Consultants' Guide 2001
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