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Consultant, author and Teradata vice president Ron Swift finds acute relevance in a 50-year-old action plan for industry.
Knowledge waits - Part 2 | Part 1
Interpretation: Use database and data warehousing to automate processes to become smart enough to make other parts of the process better. Getting data for improvement in one part of automated processing and not applying applicable information to another part is like micro managing. In this environment, it can produce micro results. Use your customer, product, process and financial data all together to create ‘knowledge’ in decision making on allocating resources.
Point #6: Drive out fear, so that everyone may work effectively for the company.
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International Consultants' Guide 2001
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