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Pat Sweet finds the nations of Europe inconsistent in their enthusiasm for and exploitation of knowledge management.
Grey cell soft sell - Part 3 | Part 1| Part 2
For most organisations, this will mean using an intranet as the means of efficient delivery and publication of knowledge within the company. Reporting tools are also an important component so that users can extract and model the information they need, while groupware such as Lotus Notes is an essential for sharing knowledge effectively.
“In effect, these items are the basic building blocks. A knowledge management solution needs to leverage existing applications which are already in place, and if those elements aren’t already there, then the outlook for knowledge management is not so good,” maintains IDC’s Martinez.
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International Consultants' Guide 2001
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Market Overview