|
Mary McGuire and Paul Drew of Lorien Consulting set out the elements and aims of a knowledge culture.
In the know - Part 1 | Part 2
Today’s organisations face unprecedented competition, at home and abroad, forcing them to offer exceptional levels of service – at whichever stage or sector of the productive process they find themselves.
Service is a major part of every business and knowledge is a major component of good service. Hence the ability to manage knowledge – its collection, production, sharing, creation, transformation and utilisation – has become a key success factor for every organisation, with implications for how it must be organised and managed.
More...
If you are not registered with the site, please register now to read the rest of this page.
If you are registered, please sign in to read the rest of this page.
International Consultants' Guide 2001
Copyright © 2001 |
 |
| 
Market Overview