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Colin Bainbridge of Digital Behaviour and Tim Coote of Salixmc explain the growing appreciation of communities in the knowledge management arena.
Reconnecting people - Part 2 | Part 1
 Collaboration – too many knowledge bases are static stores of knowledge – documents and best practice deposited proudly by their producers. By collaborating on a document, members of a project team produce a specification that can drive forward the next stage of the project. Real knowledge is created when people get together to create new ideas; to brainstorm and innovate, to freewheel and move forward.
Feedback – one of the biggest obstacles to creating an effective culture of knowledge sharing is the motivation to participate. Quantitative targets to codify and capture knowledge rarely work. A community, because it is based around collaboration and exchange, immediately provides feedback to those who feed knowledge and ideas in. This recognition for contribution made is one of the most powerful motivators to continue.
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International Consultants' Guide 2001
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Market Overview