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Hubert d’Hondt of Andersen Business Consulting suggests ways of making workflow work in e-procurement implementations.
The role of workflow - Part 2 | Part 1
In the same way, in an international group, after having envisaged an enormous directory for the enterprise, we ultimately adopted the principle that ‘nothing is outside the law’.
Approvals procedures
The concept of approvals workflow is an essential element in the establishment of a system of e-procurement. Approvals workflow takes the place of a manual practice, often based on people who sign things off, and determined by force of habit. In addition, this approvals workflow will, with the issuing of the catalogue, be the main experience the user has of the system. From this, its importance in terms of acceptance of the system by users is clear, but also in the workload involved in putting in place the system if one tries to reproduce in the e-procurement system all the practices of the existing systems.
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International Consultants' Guide 2002
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