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Pat Sweet sees a second wave of e-business development rolling in, but with organisations and their customers apparently on a different wavelength.
Surf’s up - Part 3 | Part 1| Part 2
Ovum predicts that by 2006, companies will be spending $29 billion globally to provide mobile access to corporate applications for some 40 million mobile employees.
It forecasts that hosted service providers in particular are likely to do well in this market, because they can aggregate products and services in order to give the customer one point of contact and an all-inclusive solution. Service-based models also allow more flexibility in dealing with the inevitable changes in user requirements as immature technologies rapidly continue to evolve.
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International Consultants' Guide 2002
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Market Overview