Overview

Contents
Summary

Articles

Market Overview | Part 2 | Part 3

Expert Opinion | Part 2

Enterprise Portals | Part 2

Next Generation BI | Part 2

Case Study: WHSmith | Part 2

Project Management | Part 2

Knowledge Mapping | Part 2

Case Study: Embarcadero | Part 2

Business Review | Part 2

Supplier Profiles

Acuma
Cognos
Compaq
Evolutionary Technologies International
Informatica
MicroStrategy
Sagent
ShowCase
Volantia

Contact Points

Contact Points

Compaq

When customers can interact through multiple channels within minutes or seconds, building a real-time view of the customer becomes essential to customer relationship management (CRM), Compaq believes. Ideally, this real-time CRM infrastructure would also provide enhanced services and reduced operational and IT costs.

In response to these requirements, Compaq provides its real-time, Zero Latency Enterprise (ZLE) systems.

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International Consultants' Guide 2002

Copyright © 2002