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Chris Montagnon, a consultant to Novasoft UK and former IT director at Sainsbury’s, explains why retailers still need to integrate their core systems.
Shopping around - Part 1 | Part 2
Despite the historic problems with the implementation of early enterprise resource planning (ERP) systems, major retailers are implementing these systems to provide competitive information to operations managers, buyers and merchandisers.
As retailers seek greater control over their businesses, most have recognised that legacy systems and point solutions must be integrated if they are to make key performance indicators available across the enterprise. As UK retail sales start to slow, retailers need to know in an instant what margin they are earning on each and every product line.
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International Consultants' Guide 2002
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Market Overview