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Chris Montagnon, a consultant to Novasoft UK and former IT director at Sainsbury’s, explains why retailers still need to integrate their core systems.
Shopping around - Part 2 | Part 1
It has adopted integrated systems to achieve better customer availability and cost reductions. The company can now record sales and margin accurately and as a result has boosted margins. It also says that it has given itself a lead over its competitors.
At Japanese fashion retailer Uniqlo, integrated retail and financial systems enabled it to open 15 stores in the UK in just 12 months and have given the business the infrastructure to support rapid future growth. Uniqlo plans to open at least 50 stores by September 2004.
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International Consultants' Guide 2002
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